Jack Lassen - IT Systems Specialist Resume

Summary

A highly skilled IT Systems Specialist with 7+ years of hands-on experience in enterprise-level infrastructure management, systems administration, and network security. Adept at optimizing cloud platforms, virtualization technologies, and network administration while ensuring robust and secure environments. Proven expertise in troubleshooting complex systems, improving operational efficiency, and implementing scalable solutions tailored to business needs.

Core Competencies

Systems & Network Administration: Linux (Fedora, Ubuntu), Windows Server, TCP/IP, VPNs (WireGuard), Firewalls, DNS/DHCP
Cloud Platforms & Virtualization: AWS, Azure, Google Cloud, VMware, Hyper-V, Docker, Kubernetes
Security & Compliance: VPN Implementations, Firewall Management, Network Security Best Practices, Access Control
Automation & Scripting: Ansible, Jenkins, CI/CD, Bash, Python, Docker
Performance Monitoring & Troubleshooting: Nagios, Zabbix, Splunk, System Diagnostics

Professional Experience

Systems Engineer
Imperial Artillery – Mesa, AZ \| Dec 2021 – Present
Provide full-spectrum IT support for a high-security Department of Defense supplier, managing critical infrastructure, both on-prem and in the cloud (VMware, AWS). Optimize system performance to achieve 99.9% uptime by managing servers, network configurations, and storage solutions. Led a multi-phase cybersecurity initiative, enhancing system security through the deployment of advanced firewalls, VPN (WireGuard), and strict access controls.

Systems Engineer

Imperial Artillery – Mesa, AZ | Dec 2021 – Present

Provide full-spectrum IT support for a high-security Department of Defense supplier, managing critical infrastructure, both on-prem and in the cloud (VMware, AWS).
Optimize system performance to achieve 99.9% uptime by managing servers, network configurations, and storage solutions.
Led a multi-phase cybersecurity initiative, enhancing system security through the deployment of advanced firewalls, VPN (WireGuard), and strict access controls.

Data Center Technician
GoDaddy – Phoenix, AZ \| Mar 2021 – Dec 2021
Administered data center environments, performing critical server provisioning, migration, and hardware maintenance. Reduced downtime by swiftly diagnosing and resolving hardware failures and network connectivity issues.

NOC Services Technician
Phoenix NAP – Phoenix, AZ \| Jan 2020 – May 2021
Managed ticket queues, providing remote support for critical server operations, optimizing server uptime and client satisfaction. Implemented regular maintenance schedules to minimize downtime and improve system configurations, reducing incident response time.

System Administrator
American Family Insurance – Phoenix, AZ \| Jul 2019 – Oct 2019
Managed physical and virtual server environments, troubleshooting Active Directory and Windows systems.

Education & Certifications

AWS Certified Solutions Architect – 2021
CompTIA Network+ – 2018
Google IT Support Professional Certificate – 2020
Cisco Certified Network Associate (CCNA) – In Progress

Tools & Technologies

Operating Systems: Linux (Fedora, Ubuntu), Windows Server
Cloud Platforms: AWS, Azure, Google Cloud
Networking: pfSense, OPNsense, Cisco, VPN Technologies
Virtualization: VMware, Hyper-V, Docker, Kubernetes

Project Highlights

Cybersecurity Intelligence & Threat Awareness: As a member of FBI InfraGard, I stay informed on emerging cyber threats, industry trends, and best practices through classified briefings and professional networking.
Cloud Migration & Optimization: Led a cloud migration project to AWS, reducing hosting costs by 30%.
Network Security Implementation: Implemented a secure remote work VPN solution (WireGuard), reducing vulnerabilities by 40%.